We value your privacy and are committed to protecting your personal information.

 

1. Information We Collect

When you visit or purchase from our store, we may collect:

- Name, email address, phone number

- Shipping & billing address

- Payment details (processed securely via third-party providers)

- IP address, browser type, and device information

 

2. How We Use Your Information

We use your information to:

- Process and fulfill orders

- Communicate with you (order updates, support)

- Improve our website and customer experience

- Send marketing emails (only if you opt in)

 

3. Sharing Your Information

We may share your data with:

- Shopify (store platform)

- Payment providers (Stripe, PayPal)

- Shipping carriers (USPS, DHL, etc.)

- Marketing tools (email/SMS platforms)

We do NOT sell your personal data.

 

4. Cookies & Tracking

We use cookies and similar technologies to:

- Improve site performance

- Analyze traffic

- Personalize ads

 

5. Your Rights

Depending on your location, you may:

- Request access to your data

- Request deletion of your data

- Opt out of marketing

Contact us at: Support@velroxa.com

 

6. Data Security

We implement industry-standard security measures to protect your information.

 

7. Changes to This Policy

We may update this policy at any time. Changes will be posted here.